Website Policy

Privacy Policy

How Mohsin Air Cargo handles information associated with this website and customer enquiries.

Effective date: 6 August 2026

This policy describes current website practices. If new forms, analytics, advertising tools or payment systems are added, this policy should be reviewed and updated.

1. Who We Are

Mohsin Air Cargo operates the website mohsinaircargo.com and provides coordination and support for eligible commercial cargo moving from China to Pakistan. Privacy questions may be sent through the official WhatsApp number listed below.

2. Information We May Receive

Depending on how you contact us, we may receive:

Your name and phone or WhatsApp number.
Product descriptions, photos, quantities, weights and carton dimensions.
Supplier location in China and delivery location in Pakistan.
Messages, documents and other information you voluntarily provide.
Technical information such as IP address, browser type, device information, requested pages, timestamps and security logs generated by hosting or WordPress systems.

3. Contact and Quote Form

The website quote form is designed to prepare a WhatsApp message in your browser. The website does not intentionally store the completed form before submission. When you submit, WhatsApp opens and the information is handled through WhatsApp according to its own terms and privacy practices. Do not submit sensitive identity, financial or confidential information unless the operations team specifically requires it through an appropriate channel.

4. Cookies and Browser Storage

WordPress, hosting, security or administrative functions may use essential cookies, particularly for administrators and logged-in users. The aircraft flyover uses session storage to remember whether the animation has appeared on non-homepage pages during the current browser session. This preference does not contain your name, phone number or shipment information.

At the effective date above, the site does not intentionally configure advertising or behavioural-tracking cookies. If analytics or advertising tools are introduced, this section should be updated and any required consent controls added.

5. How Information Is Used

To answer enquiries and prepare cargo quotations.
To review product eligibility and shipment requirements.
To coordinate suppliers, warehouse handling, dispatch, customs support and delivery.
To maintain website security, diagnose errors and prevent misuse.
To comply with applicable legal, customs, airline or regulatory obligations.

6. Sharing and Service Providers

Information may be shared only as reasonably necessary with personnel and service providers involved in the requested shipment, such as suppliers, warehouse operators, airlines, customs or clearance representatives, delivery providers, hosting providers and communication platforms. These third parties may process information under their own policies and legal obligations.

We do not state that personal information is sold for advertising purposes.

7. Retention

Information is retained only for as long as reasonably needed for enquiries, shipment coordination, recordkeeping, dispute handling, security and applicable legal or operational requirements. Retention periods vary according to the information and shipment circumstances.

8. Security

Reasonable administrative and technical precautions may be used, but no website, messaging platform or internet transmission can be guaranteed completely secure. Customers should avoid sending unnecessary sensitive information.

9. Your Requests

You may ask whether we hold information associated with you and request correction or deletion where reasonably possible and not prevented by legal, security, customs, accounting or dispute requirements. Identity verification may be required before a request is completed.

10. Children

The website and cargo services are intended for business users and adults. We do not knowingly invite children to submit personal information.

11. External Services and Links

Links to WhatsApp and other third-party services are governed by those services. Mohsin Air Cargo does not control their security, cookies or data-handling practices.

12. Policy Changes

This policy may be updated when website features, service providers or legal requirements change. The effective date will be revised when material changes are published.

13. Contact

Privacy enquiries: WhatsApp +92 348 1978947.